“It has been very helpful for my husband and myself to be working with Jack… it is such a relief to have someone who is not judgemental and who really tries to listen and understand our different points of view .”

“Jack has been so useful and helping us understand how the NVR model can fit in with therapeutic parenting and compliment it under extreme circumstances such as violence and boundaries.”

“I've found Jack incredibly supportive and helpful. He's provided clear practical advice that made a big difference when I most needed it.”

“To this day we use the techniques taught to us by Jack, and would always reach out to him if we required this type of specialist support again in the future.”

“We as parents have also been meeting with Jack via zoom, on average probably about once a month. We would often find ourselves in a negative cycle with the children especially when things were getting out of hand with their behaviour. Jack has helped us to push the reset button when we find ourselves in this situation. He has helped us to understand the possible reasons behind the behaviour. Jack has also equipped us with the tools to deal with the challenging behaviour. How to “rephrase” our responses in a way that is going to be less provocative to the children. More importantly, just being able to talk to someone when you feel that it is all going wrong, has been invaluable, especially in our recent predicament with online messaging. We were feeling very lost and out of our depth. Jack gave very precise and immediate advice that gave us the reassurance we needed to tackle our situation.”

“Thank you so much for all the time and care you have put into running this course. It’s hard for me to put into words what a blessing this has been and will keep on being.”

“I've been feeling more positive about the contribution I can make to their lives.”

“I finally don’t feel alone in my situation.”

“The whole of this course has given me so many genuinely useful tools which I can already see working, and so much hope too.”

“De-escalation, relational gestures and mini announcements are very useful day to day, as is self-care and self-compassion as that massively feeds into my own behaviour and so has a huge effect on the whole family.”

“I love how it’s so much about relationships, empathy and compassion, rather than a more forceful controlling approach.”

“To have this to focus on, and the hope I can see…[it’s]…freeing is the word that sticks in my mind.”